1. Who we are
Ground Screw South East Ltd is a company registered in England and Wales. Our registered office is Unit 1, Ballard Industrial Estate, Lordswood Estate, Revenge, Chatham, Kent, ME5 8UD. We are the data controller for the personal data collected through this website. You can contact us on 01634 949411 or info@groundscrewse.co.uk.
2. What we collect
When you fill in a contact, quote, call back or newsletter form, we collect the details you give us: your name, email address, phone number and anything you tell us about your project. If you accept analytics cookies, we also collect anonymised information about how you use the site, such as pages visited and time on site.
3. How we use it
We use your details to respond to your enquiry, prepare quotes, carry out and manage installation works, and, if you sign up, to send you our news by email. We do not sell your data and we do not share it with third parties for their own marketing.
4. Our lawful basis
We process enquiry and project data because it is necessary to respond to you and, where you become a customer, to perform our contract with you. Newsletter emails are sent with your consent, which you can withdraw at any time. Analytics data is collected only with your consent through the cookie banner.
5. Who we share it with
We use a small number of trusted service providers to run the site and our communications, including our website hosting provider, our email delivery service and Mailchimp for newsletter emails. These providers process data on our behalf under contract and may store data outside the UK, in which case appropriate safeguards are in place.
6. How long we keep it
Enquiry details are kept for as long as needed to handle your enquiry and any resulting work, and for up to 6 years afterwards where we need records for legal, tax or warranty purposes. Newsletter details are kept until you unsubscribe.
7. Your rights
You have the right to ask for a copy of the personal data we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to withdraw consent at any time. To exercise any of these rights, email info@groundscrewse.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
The site uses a small number of cookies for essential functionality and, with your consent, analytics. Full details, including how to change your choice, are in our Cookie Policy.
9. Changes to this policy
We may update this policy from time to time. The current version is always published on this page with the most recent revision date below.
Questions about your data? Email info@groundscrewse.co.uk or call 01634 949411. See also our Cookie Policy and Terms & Conditions.